Soc

Every technical support team I have worked with shares the same friction point: an analyst keeps four tabs open simultaneously (the EDR console, a ticketing system, an asset CMDB, and a query window) and spends a sizeable chunk of their shift copy-pasting IDs between them. The intelligence exists. The problem is getting it out fast enough. The Model Context Protocol (MCP) is the most credible attempt I have seen yet to reduce that cost. It is a small, open specification for letting LLM-driven assistants invoke external tools in a typed, structured way: a server exposes a catalogue of tools with JSON Schema input contracts, and any MCP-aware client (Claude Desktop, Claude Code, Zed, or your own automation) can call them without writing any glue code. One server definition, every compatible client for free. ...